Responsibilities of the Director of Information and Communications Technology

Ali Vasali

Director – IT

Introduction and Duties of the Director of Information and Communications Technology

• Study and evaluate advances in hardware and software technology in order to improve the unit's efficiency.
• Cooperate with the university's technical and construction group in supervising the implementation of network systems in university construction projects.
• Design, develop and manage wireless networks across university campuses and student dormitories; manage the university ISP center.
• Provide Internet access to all faculty members, employees and students, respond to users and resolve Internet-related problems.
• Manage the university's Internet bandwidth and optimize Internet consumption.
• Design and implement the university's information and communications security policies and strengthen the security of the information production and exchange environment.
• Maintain and supervise the main server room and server rooms in university buildings and campuses.
• Hold university technology council meetings with members and review and approve overall decisions.
• Manage and support software systems, administrative and financial automation, nutrition services, the NAMAD system and student systems, and review the university's software contracts.
• Review and approve incoming service requests from the perspective of technical requirements and available resources.
• Apply the latest information-technology findings to strengthen the capabilities of the relevant unit and other university units.
• Prepare requested statistics and information and report them to senior management.
• Coordinate weekly with the educational and research systems support company to resolve possible problems, make corrections and keep systems continuously updated.
• Establish, expand and supervise e-government and electronic services and support the university's information and communications technology infrastructure.
• Provide expert and advisory services to faculties and other university units regarding hardware and software purchases and similar matters.
• Handle correspondence, follow up incoming and outgoing letters, and respond to in-person and telephone inquiries.
• Create, monitor and commission the university's required databases; cooperate in enriching and updating databases and backing up existing databases used by university software services.
• Maintain effective interaction with universities and scientific and research institutions in the country, connect with reputable international universities and use their experience.

1-3-2-1 Information and Communications Technology Development Group

• Study and evaluate advances in hardware and software technology to improve the unit's efficiency.
• Design, develop and manage the university's internal network.
• Cable and duct the network and physically install network equipment.
• Cooperate with the university's technical and construction group in supervising network implementation for construction projects.
• Design, develop and manage wireless networks in faculties and student dormitories.
• Manage the university ISP center.
• Provide Internet access to all faculty members, employees and students and resolve users' Internet problems.
• Manage Internet bandwidth and optimize Internet consumption.
• Establish and maintain the university's national intranet service.
• Provide the necessary internal and external access to the university's electronic services, including the website, Golestan, nutrition, mail server, automation and related services.
• Manage and maintain the university's Internet domain server.
• Deploy and maintain the university DHCP server and manage valid and invalid IP addresses.
• Design and implement information and communications security policies and strengthen the security of the information production and exchange environment.
• Manage and maintain the university's UTM and firewall systems.
• Maintain and supervise the main server room and server rooms in university buildings and campuses.
• Maintain the central UPS system of the university's main server room.
• Hold technology council meetings and review and approve overall decisions.
• Manage and support software systems, administrative and financial automation, nutrition services and student systems, and review software contracts.
• Manage and support the university email service and student email.
• Guide managers of the university website's subordinate sections.
• Manage and deploy the university antivirus system.
• Design, implement, supervise, procure and support electronic systems at the university, including electronic payment systems, the internal file-management system and related services.
• Update the university website and guide faculty members in updating their website profiles.
• Review and approve incoming requests based on technical requirements and available resources.
• Apply the latest information-technology findings to improve the capabilities of the relevant unit and other university units; prepare requested statistics and reports.
• Troubleshoot existing computer hardware and software and maintain, support and diagnose the university's electronic systems.
• Coordinate with the educational and research systems support company to resolve possible problems, correct systems and keep them continuously updated.
• Provide expert and advisory services to faculties and university units regarding hardware and software purchases and similar matters.
• Help expand virtual education; handle correspondence, follow up letters and respond to in-person and telephone inquiries.

1-3-2-2 Computer Services Department

• Study and evaluate advances in hardware and software technology to improve the unit's efficiency.
• Design and implement information and communications security policies and strengthen the security of the information production and exchange environment.
• Maintain and supervise the main server room and server rooms in buildings and faculties; maintain the central UPS system of the main server room.
• Prepare procurement lists for computers, printers, scanners, servers and peripheral equipment.
• Review completed purchases and verify and approve the corresponding invoices.
• Support existing university hardware and, where possible, repair and maintain it inside the university.
• Install Windows and the software required by different university units.
• Supervise the scrapping and decommissioning of computers and peripheral equipment.
• Create and maintain a hardware archive using components or parts from decommissioned systems for repairs and upgrades.
• Manage and support software systems, administrative and financial automation, nutrition services, Golestan and student systems, and review software contracts.
• Manage and support the university and student email services.
• Guide managers of the university website's subordinate sections.
• Manage and install the university antivirus system.
• Design, implement, supervise, procure and support electronic systems, including electronic payment and internal file-management systems.
• Update the university website and guide faculty members in updating their profiles.
• Review and approve requests based on technical requirements and available resources.
• Prepare requested statistics and reports for senior management.
• Resolve hardware and software problems in existing computer systems and maintain, support and troubleshoot university electronic systems.
• Provide expert and advisory services to faculties and other units regarding hardware and software purchases and similar matters.
• Handle correspondence, follow up incoming and outgoing letters and respond to in-person and telephone inquiries.